Data protection declaration

This privacy policy covers the collection and use of personal data that may be collected when you contact us, for example, when you visit our website, when you request, book or purchase services, or when you call us. Please take a moment to read the following document, which informs you about how the Weissensee Information handles your personal data, what types of data are collected, how and for what purpose these data are used, to whom the Weissensee Information passes these data on and how the Weissensee Information protects your personal data.

Your personal rights have the highest priority, and Weissensee Information makes every effort to protect these rights.

All further data protection obligations beyond this data protection declaration remain unaffected.

Lake Weissensee Information

Techendorf 78
A-9762 Weissensee
eMail: info@weissensee.com
Phone: +43 (0) 4713 / 2220
If you have any questions about data protection, you can also contact our data protection officer at any time at datenschutz@weissensee.com

Informational use

If you use this website without otherwise (e.g. by registration or use of the contact form) to transmit data to us, we collect technically necessary data, which are automatically transmitted to our server, among other things:

IP address
Date and time of the request
Contents of the request
Access Status/HTTP Status Code
browser type
Language and version of the browser software
operating system
This is technically necessary in order to be able to display our website to you. We also use the data to ensure the security and stability of our website. The legal basis for the survey is Art. 6 para. 1 lit. f DS-GMO.

Why does Weissensee Information collect personal data?

Weissensee Information collects and uses your personal data to provide you with exemplary customer service, easy access to our website and an optimal range of services. In addition, Weissensee Information helps to keep you informed about the latest product announcements, special offers and other developments that we believe may be of interest to you.

If you are not interested in being kept up to date with the latest developments as well as current product and service information, you can inform us at any time.

Which data is collected?

There are a number of situations in which the Weissensee Information can help your personal data to offer you a better service. For example, you may be asked for personal information when you start a transaction. You will only be asked to provide information that is relevant to the situation in question. This includes, for example, name, postal address, telephone number, e-mail address and preferred method of contact or credit card data. In addition, Weissensee Information collects information for market research purposes in order to get to know our customers better and to offer you a more effective service. Furthermore, Weissensee Information collects data on customer activities on our website. Using this data, Weissensee Information can determine which information is really useful for our customers and which areas of our websites and Internet services interest them most.

When does Weissensee Information disclose personal data?

Weissensee Information takes the protection of your personal rights very seriously. The Weissensee Information assures you that the Weissensee Information neither sells nor lends your contact information to other providers. In order to offer you an exemplary service, Weissensee Information may pass on your personal data to legal persons, who are, however, obliged to protect this data in accordance with the data protection declaration. Sometimes it can be advantageous for Weissensee Information to make certain personal data of yours available to other companies with whom Weissensee Information has entered into a strategic partnership or who work for Weissensee Information to supply you with products and services on our behalf. These companies can help us process information, provide credit, fulfill customer orders, deliver products to you, manage and maintain customer information, provide customer service, evaluate your interest in our products and services, conduct customer research, or conduct customer satisfaction surveys. These companies are also obliged to protect your personal data in accordance with our privacy policy for the protection of personal rights. Sometimes Weissensee Information may be forced to disclose your personal data as a result of legal regulations or legal processes.


How does Weissensee Information protect your personal data?

Weissensee Information takes precautions, including administrative, electronic and physical procedures, to protect your personal data from loss, theft and misuse as well as from unauthorized access, disclosure, alteration and destruction.

In some places, the website uses the industry standard SSL (Secure Sockets Layer) for encryption. This ensures the confidentiality of your personal information and credit card details when making transactions over the Internet.

You yourself can help us and take appropriate precautions to protect your personal data on the Internet. Change your password frequently. Use a combination of letters and numbers and make sure you always use a secure web browser.

Integrity of your personal data

Weissensee Information has taken protective measures to ensure that your personal data is always correct, complete and up-to-date for the intended purposes. Of course, you have the right to access and change the personal data provided by you at any time. You can help us ensure that your contact information and preferences are accurate, complete and up to date. You may also request a copy of your personal information by contacting us at the email address below.

Cookies and other technologies

As is usual on many other company websites, Weissensee Information also uses so-called "cookies" and other technologies to gain a better insight into which areas of our websites are particularly popular, how our visitors move around on the website and how much time they spend in the various areas. In addition, Weissensee Information uses other technologies to ensure that our online advertising is effective and actually draws customers' attention to our products and services. Weissensee Information uses cookies and other technologies to analyse the data traffic on our website so that we can further improve its design and functionality and to investigate the efficiency of communication with our customers. Furthermore, Weissensee Information uses cookies to better tailor the website to your needs and to offer you even more convenience when navigating each visit.

Like most websites, we automatically collect certain information and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), reference/end pages, operating system, date/time stamps and clickstream data.

In some of our e-mail messages, Weissensee Information uses a so-called "click-through URL", which is linked to content on our website. If you click into such a URL address, you pass through our web server before you reach the actual target web page. Weissensee Information tracks this "click-through" data to determine interest in specific topics and to measure the efficiency of communication with our customers. If you want to prevent such data from being collected, simply do not click in any text or graphic links in emails.

In addition, Weissensee Information uses so-called "pixel tags" (tiny image files), which provide information about which areas of our websites customers have visited, or measure how effective customer searches on our website have been.

With the help of pixel tags, Weissensee Information can also send e-mail messages in a format that can be read by the customer. It also allows us to check whether e-mails have been opened to ensure that Weissensee Information only sends messages that really interest our customers.

Our company-wide commitment to protecting your personal rights

As already mentioned, Weissensee Information takes the protection of your personal rights very seriously. To ensure the security of your personal data, these guidelines are passed on to all employees and security precautions for the protection of personal rights are strictly implemented within the company.

The website contains links to websites of other companies. Weissensee Information is not responsible for the handling of personal rights by these companies. Weissensee Information therefore recommends that you ask these companies about their privacy policy.

Questions on the protection of personal rights

If you have any questions or concerns about the privacy policy, please contact us. Please send us a message at datenschutz@weissensee.com.

Of course, you can ask Weissensee Information which data about you are processed by Weissensee Information, where these data come from, for what purpose they are used and to whom they are transmitted. Of course, you can also correct incorrect data or delete data that has been processed illegally. The provisions of the Data Protection Act apply.

Weissensee Information is entitled to change the data protection declaration from time to time. If material changes are made, a corresponding notification will be published on our website together with the updated version of the data protection declaration.

Lake Weissensee Information
Techendorf 78
A-9762 white lake
E-mail: datenschutz@weissensee.com
Phone: +43 (0) 4713 / 2220

Use of Google Analytics & Remarketing

This website uses Google Analytics, a web analysis service of Google Inc Google Analytics uses so-called cookies, text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

Third parties, including Google, serve ads on websites on the Internet. Third-party providers, including Google, use stored cookies to serve ads based on a user's previous visits to this site.

Google will not associate your IP address with any other data held by Google. You can object to the collection and use of your IP address by Google Analytics at any time with effect for the future. If you do not want Google to receive data from your browser when you visit the pages, you can find the link to the opt-out solution for Google Analytics here https://tools.google.com/dlpage/gaoptout?hl=en. This plugin prevents the browser from requesting the analytics code so that Google does not receive any data when the page is accessed. The plugin is available for different browser types. According to Google, the browser blocks the Google Analytics script after installation. If there is no such plugin for your browser, you can prevent the collection of data by clicking the following link: Disable Google Analytics. Alternatively, you can disable Google's use of cookies by visiting the Google Advertising opt-out page. Or, you can disable the use of cookies by third parties by visiting the opt-out page of the Network Advertising Initiative. Further information on Google's terms and conditions can be found here.

Please note that the code "gat._anonymizeIp();" has been added to Google Analytics on this website to ensure anonymous collection of IP addresses.

Should you refuse the use of cookies by selecting the appropriate settings on your browser, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Bing Ads

On this website, Weissensee Information uses information technologies from Bing Ads (bingads.microsoft.com). The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ("Microsoft"). Microsoft will set a cookie on your device if you have accessed the Weissensee Information Website via a Microsoft Bing display. Microsoft Bing and the Weissensee Information can recognize in this way that someone has clicked on an ad, has been redirected to our website and has reached a previously defined target page (conversion page). The Weissensee Information only receives the total number of users who clicked on a Bing ad and were then forwarded to the conversion page. No personal information concerning the identity of the user is processed.

Objection to data collection

If you do not want information about your behavior to be used by Microsoft as described above, you can refuse the setting of a cookie required for this purpose - for example, using a browser setting that generally deactivates the automatic setting of cookies. You can also prevent the collection of data generated by the cookie and related to your use of the site and the processing of this data by Microsoft by clicking on the following link http://choice.microsoft.com/de-DE/opt-out and declaring your objection. Further information on data protection and the cookies used at Microsoft and Bing Ads can be found on the Microsoft website https://privacy.microsoft.com/de-de/privacystatement.

Conversion measurement with the visitor action pixel from Facebook

With your consent, we use the "visitor action pixel" of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") within our Internet presence. It allows us to track the actions of users who have seen or clicked on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, about which we inform you according to our level of knowledge. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook's Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to serve ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

This consent may only be given by users older than 13 years of age. If you are younger, we ask your guardians for advice.

Please click here if you wish to revoke your consent: Disable visitor pixels.

Facebook

Our website uses several plugins from Facebook, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. You can recognize these plugins either by the blue "F" of Facebook or by the fact that this plugin is marked with the word "Facebook". When you visit our website, these plug-ins establish a connection to Facebook's servers and transmit data. On the one hand, the information you see is transferred directly from the servers to your browser and displayed there, and on the other hand information about your visit to our website is transmitted to Facebook. If you are logged in to Facebook, the information submitted can be assigned directly to your account. When interacting with the functions of the plugin, e.g. pressing the "I like" button, this information is sent directly from your browser to Facebook and stored there. Further processing of this information is the responsibility of Facebook, please refer to Facebook's privacy policy for the relevant conditions and setting options. If you do not want your personal data to be transmitted to Facebook, please log out of Facebook before visiting our website.

Google: This website uses plugins (G+ Button), which are operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These plugins are usually identified by the red "G+".

Twitter: This website uses plugins, for example the "Re-Tweet-Button", which are operated by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
You can change your Twitter privacy settings in your account settings at: https://twitter.com/account/settings

Instagram: This website uses plugins (Instagram button) operated by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA.
For more information, please see Instagram's privacy policy: https://instagram.com/about/legal/privacy/

Pinterest: This website uses plugins (Pinterest Button) operated by Pinterest Inc, 808 Brannan Street San Francisco, CA 94103-490, USA.
For more information, please see Pinterest's Privacy Policy: https://about.pinterest.com/de/privacy-policy

YouTube: This website uses plugins from Google's YouTube site. This website is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. Further information on how user data is handled can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy

Newsletter

If you would like to receive the newsletter offered on this website, Weissensee Information requires an e-mail address from you as well as information that allows Weissensee Information to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected. The Weissensee Information uses these data exclusively for the dispatch of the requested information and does not pass them on to third parties. You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.

Information, deletion, blocking

Information, deletion, blocking You have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing as well as a right to correction, blocking or deletion of these data at any time. You can contact the Weissensee Information at any time at the address given in the imprint as well as for further questions on the subject of personal data.

Data processing by Feratel

The data processing within the scope of the inquiry and booking forms on the websites operated by us is carried out on our behalf via the feratel Deskline System, operated by feratel media technologies AG, Maria-Theresienstraße 8, 6020 Innsbruck. In the contract for the order processing of personal data, feratel media technologies AG guarantees you and us, Weissensee Information, to have taken all necessary technical and organizational measures to protect your data in compliance with DSVGO and to use them exclusively for processing your inquiries and bookings.

Online Dispute Resolution Platform

In addition to the possibility of contacting us directly and resolving disputes in this way, the European Commission has provided a platform for online dispute resolution under the following link: http://ec.europa.eu/consumers/odr/

We are neither obliged nor prepared to participate in a dispute settlement procedure before a consumer arbitration body.