RESPONSIBLE FOR THE CONTENT:
Phone: +43 (0) 4713 / 2220
If you have any questions about data protection, you can also contact our data protection officer at any time at firstname.lastname@example.org.
|Phone||+43 4713 2220|
|Fax||+43 4713 2220 44|
|VAT No.||ATU 4947 1307|
|Commercial register and registration number||Commercial trade, GISA no.: 206/11322412|
|Supervisory authority||Office of the Carinthian State Government|
Your personal rights have the highest priority, and Weissensee Information endeavours to protect these rights to the best of its ability.
When you use this website without transmitting data to us in any other way (e.g. by registering or using the contact form), we collect technically necessary data that is automatically transmitted to our server, including:
- IP address
- Date and time of the enquiry
- Content of the request
- Access status/HTTP status code
- Browser type
- Language and version of the browser software
- Operating system
This is technically necessary in order to display our website to you. We also use the data to ensure the security and stability of our website. The legal basis for the collection is Article 6 (1) (f) GDPR.
WHY DOES WEISSENSEE INFORMATION COLLECT PERSONAL DATA?
Weissensee Information collects and uses your personal data in order to provide you with excellent customer service, to enable convenient access to our website and to offer you an optimised range of services. In addition, Weissensee Information helps to keep you up to date with the latest product announcements, special offers and other developments that we think may be of interest to you.
If you are not interested in being kept up to date with the latest developments and current product and service information, you can let us know at any time.
If you send us personal data by email - i.e. outside of this website - we cannot guarantee the secure transmission and protection of your data. We recommend never to send confidential data unencrypted by email.
WHAT DATA IS COLLECTED?
There are situations in which your personal data can help Weissensee Information to provide you with a better service. For example, you may be asked to provide personal information when you start a transaction. You will only ever be asked to provide information that is relevant to the situation in question. This includes, for example, your name, postal address, phone number, email address and preferred method of contact or credit card details. In addition, Weissensee Information collects information for market research purposes in order to get to know our customers better and to be able to offer you a more effective service. Furthermore, Weissensee Information collects data on customer activities on our website. Weissensee Information uses this data to determine which information is really useful to our customers, and which areas of our websites and Internet services are of most interest to them.
WHEN DOES WEISSENSEE INFORMATION DISCLOSE PERSONAL DATA?
HOW DOES WEISSENSEE INFORMATION PROTECT YOUR PERSONAL DATA?
Weissensee Information takes precautions, including administrative, electronic, and physical procedures, to protect your personal information from loss, theft, and misuse, as well as unauthorised access, disclosure, alteration, and destruction.
The website uses the industry standard SSL (Secure Sockets Layer) for encryption in some places. This ensures the confidentiality of your personal details and credit card data during transactions over the Internet.
You can also help us by taking appropriate precautions to protect your personal data on the Internet. Change your password frequently. Use a combination of letters and numbers and make sure you always use a secure web browser.
Our concern in terms of the GDPR is to improve our service and our website. As the privacy of our users is important to us, user data is pseudonymised. Data processing is carried out based on the statutory provisions of Section 96 (3) of the Austrian Telecommunications Act (TKG) and Article 6 (1) (a) (consent) EU GDPR and/or (f) (legitimate interest) of the GDPR.
INTEGRITY OF YOUR PERSONAL DATA
Weissensee Information has taken protective measures to ensure that your personal data is always correct, complete, and up to date for the intended purposes. Of course, you have the right to access and amend the personal data you have provided at any time. You can help us to ensure that your contact information and preferences are accurate, complete, and up to date. You can also request a copy of your personal data by contacting us at the email address below.
RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION
You have the following rights under the provisions of the GDPR and the Austrian Data Protection Act (DSG):
- Right to rectification (Article 16 GDPR)
- Right to erasure ("right to be forgotten") (Article 17 GDPR)
- Right to restriction of processing (Article 18 GDPR)
- Right to notification - notification obligation in connection with the rectification or erasure of personal data or the restriction of processing (Article 19 GDPR)
- Right to data portability (Article 20 GDPR)
- Right to object (Article 21 GDPR)
- Right not to be subject to a decision based solely on automated processing, including profiling (Article 22 GDPR)
If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority, which in Austria is the data protection authority, whose website you can find at https://www.dsb.gv.at/.
When you subscribe to our newsletter, you provide the above-mentioned personal data and give us the right to contact you by email. We use the data stored when you register for the newsletter exclusively for our newsletter. The data stored when you register for the newsletter will not be disclosed.
If you unsubscribe from the newsletter - you will find the link to do so at the bottom of every newsletter - we will delete all data stored when you subscribed to the newsletter.
COOKIES AND OTHER TECHNOLOGIES
Like most websites, we collect certain information automatically to be stored in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps and clickstream data.
In some of our email messages, Weissensee Information uses a so-called "click-through URL", which is linked to content on our website. When you click on such a URL address, you pass through our web server before you reach the actual target web page. Weissensee Information tracks this "click-through" data to determine the level of interest in certain topics and to measure the efficiency of communication with our customers. If you wish to avoid such data being collected, simply do not click on any text or graphic links in emails.
In addition, Weissensee Information uses so-called "pixel tags" (tiny image files) that provide information about which areas of our websites customers have visited or measure how effective customer searches on our website have been.
With the help of pixel tags, Weissensee Information can also send email messages in a format readable by the customer. It also allows us to check whether emails have been opened to ensure that Weissensee Information only sends messages that really interest our customers.
OUR COMPANY-WIDE COMMITMENT TO THE PROTECTION OF YOUR PERSONAL RIGHTS
As already mentioned, Weissensee Information takes the protection of your personal rights very seriously. To ensure the security of your personal data, these guidelines are passed on to all employees, and security precautions to protect personal rights are strictly implemented within the company.
The website contains links to websites of other companies. Weissensee Information is not responsible for how these companies handle personal rights. Weissensee Information therefore recommends that you enquire with these companies about their privacy policies.
QUESTIONS ON THE PROTECTION OF PERSONAL RIGHTS
You can of course ask Weissensee Information what data about you Weissensee Information processes, where this data comes from, what it is used for and to whom it is transmitted. You can, of course, also have incorrect data corrected or data processed in an unauthorised manner deleted. The provisions of the Austrian Data Protection Act apply.
USE OF GOOGLE ANALYTICS & REMARKETING
This website uses Google Analytics, a web analysis service of Google Inc. Google Analytics uses so-called cookies, text files which are stored on your computer and which enable your use of the website to be analysed. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of analysing your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
Third-party providers, including Google, place adverts on websites on the Internet. Third-party providers, including Google, use stored cookies to place adverts based on a user's previous visits to this website.
COOKIES FROM GOOGLE ANALYTICS
- Expiry time: 2 years
- Usage: Differentiation of website visitors
- Example value: GA1.2.1326744211.15221060425
- Expiry time: 24 hours
- Usage: Differentiation of website visitors
- Example value: GA1.2.1687193234.15221060425
- Expiry time: 1 minute
- Usage: Used to throttle the request rate. If Google Analytics is provided via the Google Tag Manager, this cookie is given the name _dc_gtm_ <property-id>.
- Example value: 1
Please note that the code "gat._anonymizeIp();" has been added to Google Analytics on this website to ensure anonymised collection of IP addresses.
However, if you prevent the installation of cookies by setting your browser software accordingly, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
You can find more information on IP anonymisation at https://support.google.com/analytics/answer/2763052?hl=de.
GOOGLE ANALYTICS ADDITION TO DATA PROCESSING
We use Google Maps by Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website.
By using the functions of this map, data is transmitted to Google. You can find out what data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/.
GOOGLE ANALYTICS REPORTS ON DEMOGRAPHIC CHARACTERISTICS AND INTERESTS
We have activated the functions for advertising reports in Google Analytics. The reports on demographic characteristics and interests contain information on age, gender, and interests. This allows us to get a better picture of our users without being able to assign this data to individual persons. You can find out more about the advertising functions at https://support.google.com/analytics/answer/3450482?hl=de_AT&utm_id=ad.
You can stop using the activities and information of your Google account under "Settings for advertising" at https://adssettings.google.com/authenticated by ticking the checkbox.
We use Hotjar by Limited (Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta) on this website to statistically evaluate visitor data. Hotjar is a service that analyses the behaviour and feedback of users on websites through a combination of analysis and feedback tools. Hotjar-based websites have an integrated tracking code on their websites, which is transmitted to our servers located in Ireland (EU). This tracking code contacts Hotjar's servers and sends a script to the computer or device you use to access the Hotjar-based website. The script collects certain data relating to the user's interaction with the website in question. This data is then sent to Hotjar's servers for processing.
DEACTIVATION OF HOTJAR
If you do not want Hotjar to collect your data, you can activate the Hotjar opt-out. There you have the option of deactivating or reactivating the collection of data by Hotjar by simply clicking on the red Hotjar deactivation button. Please note: Deleting cookies, using the incognito/private mode of your browser, or using a different browser will result in data being collected again.
CONVERSION MEASUREMENT WITH THE VISITOR ACTION PIXEL OF FACEBOOK
With your consent, we use the "visitor action pixel" of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") on our website. With this, we can track the actions of users after they have seen or clicked on a Facebook advert. This allows us to record the effectiveness of Facebook adverts for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, and we will inform you of this to the best of our knowledge. Facebook can link this data to your Facebook account, and use it also for its own advertising purposes in accordance with Facebook's data usage policy https://www.facebook.com/about/privacy/. You can enable Facebook and its partners to place adverts on and off Facebook. A cookie may also be stored on your computer for these purposes.
This consent may only be given by users over the age of 13. If you are younger, please ask your legal guardian for advice.
Please click here if you wish to withdraw your consent: Deactivate visitor pixel.
This website uses plugins (G+ button) operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These plugins are usually recognisable by the red "G+".
This website uses plugins (Instagram button) operated by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA.
We send newsletters with MailChimp and use functions of the newsletter service MailChimp of The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA on this website to record newsletter registrations
GENERAL INFORMATION ABOUT MAILCHIMP
If you sign up for our newsletter on our website, the data you enter will be stored by MailChimp.
DELETION OF YOUR DATA
You can withdraw your consent to receive our newsletter at any time by clicking on the link at the bottom of the email you receive. If you have unsubscribed by clicking on the unsubscribe link, your data will be deleted by MailChimp.
When you receive a newsletter via MailChimp, information such as IP address, browser type and email programme is stored to provide us with information on the performance of our newsletter. MailChimp can determine whether the email has arrived, whether it has been opened and whether links have been clicked on using the images integrated in the HTML emails called web beacons (details can be found at https://kb.mailchimp.com/reports/about-open-tracking). All this information is stored on MailChimp's servers, not on this website.
INFORMATION, DELETION, BLOCKING
You have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing as well as a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions about personal data.
DATA PROCESSING BY FERATEL
Data processing in the context of the enquiry and booking forms on the websites operated by us is carried out on our behalf via the feratel Deskline system, operated by feratel media technologies AG, Maria-Theresienstraße 8, 6020 Innsbruck, Austria. In the contract for the order processing of personal data, feratel media technologies AG guarantees you and us, Weissensee Information, that it has taken all necessary technical and organisational measures to protect your data in accordance with the GDPR, and to use the data exclusively for the processing of your enquiries and bookings.
VOUCHER SYSTEM WEBSLINE
1. Description and scope of data processing
Our website offers the option of purchasing vouchers. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. The data concerned is title, first name, surname, address, email address, phone number, voucher value, personalisation of the voucher, shipping options/alternative delivery address, payment method.
If you order a voucher from our website, this is done via the online ordering platform of websLINE Internet- & Marketing GmbH, Sägewerkstrasse 24, 83395 Freilassing, Germany. All order data entered by you is transmitted in encrypted form. websLINE has undertaken to handle your transmitted data in accordance with data protection regulations. websLINE takes all organisational and technical measures to protect your data.
In this context, the data will not be disclosed to third parties. The data will be used exclusively for processing the booking and for communication.
2. Legal basis for data processing
The legal basis for the processing of the data is the conclusion of a purchase contract with the user.
3. Purpose of data processing
The processing of the personal data from the input mask serves us solely to process the voucher purchase and to process payment transactions..
4. Duration of storage
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory, or contractual retention requirements have been met.
5. Right of objection and cancellation
The user has the option to object to the processing of their personal data at any time.
PLATFORM FOR ONLINE DISPUTE RESOLUTION
In addition to the possibility of contacting us directly and resolving disputes in this way, the European Commission has provided a platform for online dispute resolution at the following link: http://ec.europa.eu/consumers/odr/
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
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